Real-World Context
A Day in the Life
Sarah, a traditional BA working for a retail organisation, arrives at her desk and reviews her calendar: morning requirements review meeting, lunch with the project manager, afternoon workshop with warehouse operations, and dedicated time for documentation. Her project involves implementing a new inventory management system, and she's currently in the requirements gathering phase.
The morning meeting brings together IT stakeholders and her project manager to review draft functional requirements she documented last week. Sarah walks through each requirement, explaining the business rationale behind specific system behaviours. The technical architect questions how one requirement integrates with existing systems; Sarah notes this as a clarification point requiring follow-up with the integration team. By meeting's end, they've agreed on 23 requirements with five flagged for additional investigation.
After lunch, Sarah facilitates a two-hour workshop with six warehouse supervisors and the operations manager. She's prepared process maps showing current receiving procedures and wants to validate her understanding whilst identifying pain points. Using a shared screen, she walks through the as-is process, pausing at each decision point to confirm accuracy. The supervisors highlight manual workarounds they've developed because the current system lacks certain functionalityâthese workarounds become requirements for the new system. Sarah captures these insights on sticky notes in the virtual whiteboard, grouping related points and asking clarifying questions about frequency, impact, and priority.
Her afternoon documentation time transforms workshop insights into structured requirements. She updates her requirements document with seven new functional requirements, each following her organisation's template: requirement ID, description, business rationale, priority, and acceptance criteria. For each requirement, she considers which other requirements it depends on and updates her traceability matrix. She drafts questions for follow-up with two supervisors about edge cases they mentioned but didn't fully explain.
Before day's end, Sarah prepares for tomorrow's stakeholder review by creating a presentation summarising requirements gathered so far, highlighting areas of uncertainty, and proposing next steps. She reviews her requirements backlogâ34 requirements documented, 12 awaiting stakeholder validation, 7 requiring technical feasibility assessment. The systematic, structured nature of her work reflects traditional BA practice at its core.